Shipping policy

We are proud to offer UK (including England, Scotland, Wales and Northern Ireland) and Channel Island Shipping from our base in the UK, using Royal Mail for all orders.

Dispatch Times

We ship orders Monday to Friday, excluding UK Bank Holidays.

We always do our best to get your order packed and on their way as quickly as possible! However, please allow up to 3 working days for your order to be dispatched—especially during busy times like the lead-up to Christmas.

As soon as your order is shipped, you’ll receive an automated confirmation email with all the details.

🇬🇧 UK Customers & Channel Islands

All orders within the UK are sent via Royal Mail Tracked 24, with the exception of Large Letter orders that apply only to orders that only contain patterns or needles which uses Royal Mail Tracked 48.

We offer free shipping for orders over £100 UK only

Please note: this does not guarantee delivery within 24/48 hours of placing your order. The “24” and "48" refers to Royal Mail’s aim to deliver within one or two working day(s) after your parcel has been dispatched — not from the time you place your order.

🌎 International Orders

We are currently unable to ship outside of the United Kingdom and Channel Islands.

Delivery Restrictions

We reserve the right to withhold delivery to any location at our sole discretion. This would typically only apply in rare cases where delivery is not viable or permitted.

Risk of Delivery

Responsibility for the goods passes to you once your order is dispatched. If you are unable to accept delivery, and the parcel is held in storage or returned to us, any additional costs incurred will be your responsibility.